Terms & Conditions

Effective Date: September 2026

Welcome to Hupakim. These Terms & Conditions ("Terms") govern your access to and use of the Hupakim website, including browsing the website, viewing product information, placing orders, purchasing products, and communicating with our customer service team.

Please read these Terms carefully before using our website or placing an order.

By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our other applicable policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Terms.

If you do not agree with these Terms, please do not use the website or place an order.

1. About Hupakim

Hupakim is an online retail brand specializing in berets and fashion headwear.

Business Name: Hupakim
Address: 3213 Hillsdale Ct, Plano, Texas 75093, United States
Email: [email protected]
Phone: +1 (214) 850-3555

Business Hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday–Sunday: Closed

Customer service inquiries received outside business hours will generally be reviewed during the next applicable business day.

2. Website Use

You may use the Hupakim website for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for unlawful or fraudulent purposes.

• Attempt to gain unauthorized access to the website, servers, accounts, or systems.

• Interfere with the normal operation or security of the website.

• Introduce malicious software, viruses, or other harmful code.

• Use automated systems to access or collect website content in a manner that violates applicable laws or these Terms.

• Copy, reproduce, distribute, or exploit website content without authorization.

• Use information obtained from the website to misrepresent Hupakim or its products.

• Submit false, misleading, or fraudulent information when placing an order or contacting customer service.

Hupakim reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, customers, business operations, or legal rights.

3. Product Information

We make reasonable efforts to provide accurate and useful information about our products, including:

• Product names.

• Product descriptions.

• Materials or construction information where applicable.

• Product dimensions or specifications where provided.

• Product images.

• Available colors or variations.

• Prices.

• Availability information.

However, product images displayed on different devices or screens may appear slightly different due to display settings, lighting, photography, or other technical factors.

Minor variations in color or appearance that do not materially affect the product may occur.

Customers should review the product description, available options, sizing information, and other applicable details before placing an order.

If you have questions about a product before purchasing, please contact our customer service team.

4. Product Availability

Products displayed on the website are subject to availability.

The appearance of a product on the website does not necessarily mean that the product will remain available indefinitely.

If a product becomes unavailable after an order has been placed and Hupakim is unable to fulfill the order, we may contact the customer regarding the available options.

If Hupakim cannot fulfill an order for a product that has already been paid for, the applicable amount for the affected order or product will be refunded to the original payment method, subject to applicable payment-processing procedures.

5. Prices and Pricing Information

Product prices are displayed in U.S. Dollars (USD) unless otherwise indicated.

Prices may change from time to time.

The applicable product price and order total will generally be displayed during checkout before the customer submits payment.

The final order total may include:

• Product prices.

• Applicable discounts.

• Shipping charges.

• Applicable sales taxes or other legally required charges.

Hupakim makes reasonable efforts to maintain accurate pricing information. However, occasional typographical, technical, or other errors may occur.

If an obvious pricing error materially affects an order, Hupakim may contact the customer before fulfillment to explain the situation and provide an appropriate resolution, which may include cancellation of the affected order and a refund where payment has already been processed.

6. Promotions and Discount Codes

Hupakim may occasionally offer promotional discounts, coupon codes, or other special offers.

Each promotion may have its own terms, including:

• Start and expiration dates.

• Eligible products.

• Minimum purchase requirements.

• Maximum discount amounts.

• Usage limits.

• Other applicable restrictions.

Unless expressly stated otherwise, promotional codes cannot be applied retroactively to completed orders.

Promotional offers may not be combined unless the applicable promotion expressly allows combination.

Hupakim reserves the right to correct obvious errors involving promotional pricing or discount codes.

7. Orders

Customers may place orders through the Hupakim website by selecting available products and completing the checkout process.

Before submitting an order, customers should review:

• Product selection.

• Quantity.

• Product options.

• Shipping address.

• Billing information.

• Payment method.

• Shipping charges.

• Applicable taxes.

• Final order total.

Submitting an order constitutes a request to purchase the selected products.

An order confirmation may be sent to the email address provided during checkout.

Receiving an order confirmation does not necessarily mean that the order has been shipped.

8. Order Acceptance

Hupakim reserves the right to review and, where reasonably necessary, decline or cancel an order in circumstances including:

• Payment authorization failure.

• Suspected fraudulent or unauthorized activity.

• Obvious pricing errors.

• Product availability problems.

• Incorrect or incomplete customer information.

• Technical errors.

• Shipping restrictions.

• Other circumstances that prevent reasonable fulfillment.

If an order is canceled after payment has been successfully processed, the applicable amount will generally be refunded to the original payment method.

We will make reasonable efforts to communicate with the customer regarding material order cancellations.

9. Payment

Hupakim currently accepts:

• Visa.

• Mastercard.

• American Express.

• Discover.

All payments are processed in accordance with the payment methods and payment-processing systems available during checkout.

By submitting an order, you authorize the applicable payment processor to process the amount shown at checkout.

If payment is declined, cannot be authorized, or cannot be completed, the order may be delayed or canceled.

For additional information, please refer to our Payment Terms.

10. Shipping and Delivery

Hupakim currently ships to addresses within the United States.

Our standard shipping carrier is FedEx.

Current standard shipping terms include:

• Free shipping: Orders of $49.00 or more.

• Shipping fee: $7.99 for orders below $49.00.

• Estimated delivery: Generally 7–15 business days after the applicable processing period.

• Order processing: Generally 1–2 business days after successful order and payment confirmation.

Orders placed before the applicable daily cutoff time may begin processing on the same business day, subject to payment confirmation and normal operating conditions.

Delivery timeframes are estimates and are not guaranteed delivery dates.

For complete information regarding processing, shipping, tracking, delays, delivery issues, and shipping restrictions, please review our Shipping Policy.

11. Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

Hupakim is not responsible for delivery problems caused by:

• Incorrect addresses.

• Missing apartment, unit, or suite information.

• Incorrect ZIP codes.

• Incomplete recipient information.

• Customer-requested delivery changes that prevent successful delivery.

If you identify an address error after placing an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has been shipped, but an address change cannot be guaranteed once shipment processing has begun.

12. Returns, Exchanges, and Refunds

Hupakim's returns, exchanges, and refunds are governed by our Return & Refund Policy.

Unless an applicable exception applies, eligible returns are generally accepted within 30 calendar days from the delivery date.

Returned products generally must be:

• Unused.

• Unworn.

• In original condition.

• Free from stains, odors, makeup, washing, alterations, or other signs of use.

• Returned with applicable original tags and packaging.

Customer-requested returns may be subject to return shipping costs, while eligible damaged, defective, or incorrectly shipped products will be reviewed according to our Return & Refund Policy.

Hupakim does not normally charge a restocking fee for eligible returns that satisfy the applicable return requirements.

For complete details, please review our Return & Refund Policy.

13. Exchanges

Eligible exchanges are subject to product availability.

Exchange requests generally must be submitted within 30 calendar days from the delivery date.

The product must satisfy the applicable return condition requirements.

If the requested replacement product is unavailable, Hupakim may offer another appropriate resolution, which may include a refund for the eligible returned product.

Any applicable shipping costs or price differences will be handled according to the circumstances of the exchange and the applicable Return & Refund Policy.

14. Cancellations

Customers who wish to cancel an order should contact Hupakim as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before shipment processing is completed.

Once an order has been shipped or transferred to the carrier, cancellation may no longer be possible and the customer may need to follow the applicable return procedure after delivery.

Cancellation requests are therefore not guaranteed after order processing has begun.

15. Customer Accounts

If account registration is available on the website, customers are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their account.

You agree to provide accurate and current information when creating or maintaining an account.

You should notify Hupakim if you believe that your account has been accessed without authorization.

Hupakim may suspend or terminate an account where reasonably necessary due to suspected fraud, abuse, security concerns, violation of these Terms, or other legitimate reasons.

16. Intellectual Property

Unless otherwise stated, the content available on the Hupakim website, including:

• Text.

• Product descriptions.

• Graphics.

• Photographs.

• Logos.

• Website design.

• Page layouts.

• Branding elements.

• Other original materials.

is owned by or used by Hupakim with appropriate rights or authorization.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit Hupakim website content without prior written authorization, except where permitted by applicable law.

17. User Communications

If you contact Hupakim by email, telephone, contact form, or other communication method, you agree to provide information that is accurate and relevant to your inquiry.

You must not submit communications that contain unlawful, threatening, abusive, fraudulent, or intentionally misleading content.

Customer communications may be retained and used as reasonably necessary to respond to inquiries, process orders, resolve disputes, provide customer service, and comply with applicable legal obligations, subject to our Privacy Policy.

18. Third-Party Services

The website may rely on third-party services or technology providers to support functions such as:

• Payment processing.

• Shipping and delivery.

• Website hosting.

• Analytics.

• Security.

• Fraud prevention.

• Customer communications.

Third-party services may operate under their own terms and privacy practices.

Hupakim does not control the independent policies or practices of third-party service providers.

Where appropriate, customers should review the applicable third-party terms and privacy information.

19. Links to Third-Party Websites

The Hupakim website may contain links to third-party websites or services.

These links may be provided for convenience or informational purposes.

Hupakim does not necessarily control or endorse the content, products, services, policies, or practices of third-party websites.

Accessing a third-party website is at the customer's discretion and may be subject to that website's own terms and policies.

20. Website Availability

Hupakim makes reasonable efforts to maintain the availability and functionality of the website.

However, the website may occasionally be unavailable due to:

• Maintenance.

• Software updates.

• Hosting issues.

• Technical problems.

• Network interruptions.

• Security measures.

• Events outside our reasonable control.

We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

21. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current.

However, information may occasionally contain typographical, technical, or other inadvertent errors.

Hupakim reserves the right to correct inaccurate information, including product descriptions, pricing, availability, shipping information, or other website content.

Where a correction materially affects an order that has already been placed, we will make reasonable efforts to communicate with the customer and provide an appropriate resolution.

22. Prohibited Activities

You may not use the website to:

• Commit or facilitate fraud.

• Attempt unauthorized access to website systems.

• Interfere with website functionality.

• Introduce malicious software.

• Collect information about other users without authorization.

• Impersonate Hupakim or another person or business.

• Misrepresent an affiliation with Hupakim.

• Use automated tools in a manner that disrupts the website.

• Violate applicable laws or regulations.

• Circumvent website security or access restrictions.

Hupakim may take reasonable measures to protect the website and its users from prohibited activity.

23. Disclaimer of Warranties

To the extent permitted by applicable law, the Hupakim website and its content are provided on an "as available" basis.

Hupakim does not represent or warrant that:

• The website will always be uninterrupted.

• The website will always be free from errors.

• All website content will always be completely current.

• Every product will always be available.

• The website will be free from all technical issues.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Hupakim will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or the purchase or use of products, except where such limitation is not permitted by applicable law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.

Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.

25. Force Majeure

Hupakim will not be responsible for delays or failures caused by circumstances outside our reasonable control.

Such circumstances may include:

• Natural disasters.

• Severe weather.

• Transportation disruptions.

• Carrier interruptions.

• Government actions.

• Public emergencies.

• Labor disruptions.

• Network or infrastructure failures.

• Cybersecurity incidents.

• Power outages.

• Other events beyond our reasonable control.

When such circumstances occur, we will make reasonable efforts to resume normal operations as soon as practical.

26. Privacy

Your use of the Hupakim website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, disclosed, retained, and protected in connection with website use and purchases.

Please review the Privacy Policy before providing personal information or placing an order.

27. Electronic Communications

When you contact Hupakim electronically, place an order, or otherwise communicate with us through the website, you consent to receive electronic communications related to your transaction and customer service inquiries.

These communications may include:

• Order confirmations.

• Payment notifications.

• Shipping notifications.

• Delivery updates.

• Return or refund communications.

• Customer service responses.

• Other transactional messages.

Transactional communications are necessary to administer orders and customer service requests.

Marketing communications, where applicable, may be subject to separate consent and unsubscribe options.

28. Applicable Law

These Terms are intended to be interpreted in accordance with applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of rights or remedies that cannot legally be waived or restricted.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

29. Dispute Resolution

If a customer has a concern regarding an order, payment, product, return, refund, or other matter, we encourage the customer to contact Hupakim first so that we can review the issue and attempt to resolve it directly.

Please provide the order number and relevant details when contacting us.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

30. Changes to These Terms

Hupakim may update these Terms from time to time to reflect changes in:

• Website functionality.

• Products and services.

• Payment methods.

• Shipping arrangements.

• Return procedures.

• Business practices.

• Applicable laws or regulations.

The updated version will be posted on this page with a revised effective date.

Customers should review this page periodically for updates.

The Terms generally applicable to an order will be those in effect when the order is placed, unless a different treatment is required by applicable law.

31. Contact Us

If you have questions about these Terms, an order, a product, payment, shipping, returns, refunds, or any other matter relating to Hupakim, please contact us:

Hupakim

Email: [email protected]
Phone: +1 (214) 850-3555
Address: 3213 Hillsdale Ct, Plano, Texas 75093, United States

Business Hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday–Sunday: Closed

We will make reasonable efforts to respond to customer inquiries during our regular business hours.